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RidgeCraft Terms of Service

Welcome to Ridgecraft! By using our website and purchasing our products, you agree to abide by the following Terms of Service. Please read these terms carefully before proceeding. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

These Terms of Service govern your use of the Ridgecraft Home Décor website and any purchases made through it. The website is operated by Ridgecraft, a company registered in the United States. By accessing or using our website, you agree to comply with and be bound by these terms, as well as our Privacy Policy, which is incorporated by reference.

2. Account Registration

To place an order on Ridgecraft, you may be required to create an account. You agree to provide accurate, current, and complete information when registering, and to update this information as needed. You are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately if you suspect unauthorized access to your account.

3. Product Information and Availability

While we strive to ensure that the information on our website is accurate, there may be errors or inaccuracies in product descriptions, pricing, and availability. Ridgecraft reserves the right to correct these errors at any time without prior notice. If we are unable to fulfill your order due to inaccurate product information or availability, we will notify you and provide options such as canceling or modifying your order.

4. Orders and Payments

By placing an order, you make an offer to purchase products from Ridgecraft. We reserve the right to accept or reject any order at our sole discretion. Once your order is confirmed and payment is processed, you will receive an email with an order confirmation and tracking details.

We accept various forms of payment, including credit cards and PayPal. All payments must be made in U.S. dollars. Prices are subject to change without notice.

5. Shipping and Delivery

Ridgecraft offers shipping within the United States, and shipping fees are calculated based on the delivery location and method chosen at checkout. We strive to process orders as quickly as possible, typically shipping within 2 weeks of order confirmation. Delivery times may vary depending on your location and the shipping method selected.

For orders over $75, we offer free standard shipping within the contiguous United States. Expedited shipping options are available for an additional fee.

6. Returns and Refunds

We offer a 30-day return policy on most items, subject to certain exceptions. To initiate a return, you must contact us within 30 days of receiving your order. Please review our Return Policy for full details on eligibility, the return process, and refund instructions.

Non-returnable items include custom or personalized products, final sale items, and certain home textiles like bedding or rugs (unless damaged).

7. Pricing and Payments

All prices listed on our website are in U.S. dollars and are subject to change without prior notice. Sales tax will be applied to orders in accordance with applicable law. We reserve the right to correct any pricing errors on our website, and we will inform you of any changes to the price of your order before it is processed.

8. Copyright and Intellectual Property

All content on the Ridgecraft website, including text, images, graphics, logos, and product designs, is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from our website without express written permission from Ridgecraft.

9. User Conduct

You agree to use our website for lawful purposes only. You agree not to:

  • Engage in any activity that could damage, disable, or impair the website’s functionality.
  • Upload or transmit any harmful or unlawful content, including viruses, malware, or spam.
  • Violate any applicable laws or regulations in connection with your use of the website.

10. Limitation of Liability

Ridgecraft Home Décor is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or business opportunities. Our total liability is limited to the amount paid for the specific product(s) in question.

11. Indemnification

You agree to indemnify and hold harmless Ridgecraft, its employees, agents, and affiliates, from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms of Service or your use of our website.

12. Governing Law

These Terms of Service are governed by the laws of the State of Louisiana, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms will be resolved in the competent courts of Louisiana.

13. Changes to Terms

Ridgecraft reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use the website after such changes are made, you agree to be bound by the updated terms.

14. Termination

We reserve the right to suspend or terminate your access to the website, at our sole discretion, if we believe you have violated these Terms of Service.

15. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Thank you for shopping with Ridgecraft Home Décor. We appreciate your business and look forward to providing you with the best home décor products and services!